{"id":15891,"date":"2026-04-22T16:16:31","date_gmt":"2026-04-22T14:16:31","guid":{"rendered":"https:\/\/new.iddink.coexia.net\/?page_id=15891"},"modified":"2026-05-26T14:52:14","modified_gmt":"2026-05-26T12:52:14","slug":"enquesta-de-satisfaccio-families","status":"publish","type":"page","link":"https:\/\/iddink.es\/ca\/enquesta-de-satisfaccio-families\/","title":{"rendered":"Enquesta de satisfacci\u00f3 families"},"content":{"rendered":"

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Enquesta de satisfacci\u00f3
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M\u00e9s del 95% de les fam\u00edlies tornarien a confiar en nosaltres, i, en la darrera enquesta de satisfacci\u00f3 -del 2025-, ens donen una valoraci\u00f3 de 8,54 sobre 10.<\/span><\/strong><\/h5>\n

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Enquesta de satisfacci\u00f3
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Iddink envia a totes les fam\u00edlies que utilitzen els nostres serveis un mail per participar en una \u201cEnquesta de satisfacci\u00f3\u201d sobre la qualitat de les diferents actuacions i el servei que Iddink ofereix.
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<\/div>[vc_column_text animation_delay=”800″ animation_duration=”slow” el_class=”desc_iddinkdigital_texto_bloque”]Iddink envia a totes les fam\u00edlies que utilitzen els nostres serveis un mail per participar en una \u201cEnquesta de satisfacci\u00f3\u201d sobre la qualitat de les diferents actuacions i el servei que Iddink ofereix.<\/p>\n

La majoria de tasques i procediments a Iddink es realitzen amb ajuda de sistemes inform\u00e0tics; aquests proporcionen control, qualitat i estad\u00edstiques o m\u00e8triques que ens ajuden a con\u00e8ixer amb molta precisi\u00f3 quina \u00e9s la qualitat aconseguida i on es necessari millorar.<\/p>\n

No obstant, aquestes estad\u00edstiques poden diferir de la opini\u00f3 o la percepci\u00f3 de la qualitat del servei que tinguin els estudiants o les seves fam\u00edlies. Per aquest motiu, al mes d\u2019octubre, se\u2019ls envia un mail per participar en una \u201cEnquesta de satisfacci\u00f3\u201d sobre la qualitat de les diferents actuacions que Iddink realitza.[\/vc_column_text][\/vc_column][vc_column width=”5\/12″]

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Tots tenim alguna cosa a dir<\/span><\/h3>
<\/div>[vc_column_text animation_delay=”800″ animation_duration=”slow” el_class=”desc_iddinkdigital_texto_bloque”]La majoria de tasques i procediments a Iddink es realitzen amb ajuda de sistemes inform\u00e0tics; aquests proporcionen control, qualitat i estad\u00edstiques o m\u00e8triques que ens ajuden a con\u00e8ixer amb molta precisi\u00f3 quina \u00e9s la qualitat aconseguida i on es necessari millorar.<\/p>\n

No obstant, aquestes estad\u00edstiques poden diferir de la opini\u00f3 o la percepci\u00f3 de la qualitat del servei que tinguin els estudiants o les seves fam\u00edlies. Per aquest motiu, al mes d\u2019octubre, se\u2019ls envia un mail per participar en una \u201cEnquesta de satisfacci\u00f3\u201d sobre la qualitat de les diferents actuacions que Iddink realitza.[\/vc_column_text][\/vc_column][vc_column css=”.vc_custom_1570526215382{padding-right: 10px !important;padding-left: 10px !important;}”]

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<\/div>[vc_column_text el_class=”desc_iddinkdigital_texto_bloque”]L’enquesta ha estat resposta l’any 2025 per 16.427 fam\u00edlies i, per tant, t\u00e9 una alta fiabilitat estad\u00edstica.<\/p>\n

Despr\u00e9s de preguntar sobre els diferents aspectes del servei, la darrera pregunta del q\u00fcestionari “Tornar\u00e0 a utilitzar els serveis d’Iddink?<\/strong><\/em>” ens permet con\u00e8ixer la satisfacci\u00f3 real dels enquestats.[\/vc_column_text][\/vc_column][\/vc_row][vc_row padding_top_multiplier=”2x” rc_bg_type=”color” mobile_columns_vertical_gap=”none” rc_bg_color=”#1e73bc”][vc_column width=”1\/3″ content_width=”70″ horizontal_content_position=”center” rc_heading_color=”aqua”]

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\u00cdndex de satisfacci\u00f3 (sobre 10)<\/span><\/p>\n

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Fam\u00edlies que han respost en el curs 2025<\/span><\/p>\n

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Tornar\u00eden a utilitzar els serveis d’Iddink<\/span><\/p>\n

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Alta fiabilitat estad\u00edstica<\/span><\/span><\/h3>
<\/div>[vc_column_text el_class=”desc_iddinkdigital_texto_bloque”]El q\u00fcestionari, de 16 preguntes, s\u2019elabora amb procediments (com l\u2019ordre aleatori de respostes possibles) que garanteixen la fiabilitat de les dades obtingudes dels diferents aspectes del servei proporcionat per Iddink.<\/p>\n

L\u2019enquesta ha estat contestada al 2025 per 16.427 fam\u00edlies i, per tant, t\u00e9 una alt\u00edssima fiabilitat estad\u00edstica.<\/p>\n

Despr\u00e9s de preguntar sobre els diversos aspectes del servei, a la darrera pregunta del q\u00fcestionari, \u201cTornaries a utilitzar els serveis d\u2019Iddink\u201d, si agrupem les respostes \u201csense cap dubte\u201d, \u201csegurament\u201d i \u201cpot-ser si, dep\u00e8n de les condicions\u201d podem inferir que un 95,67% de les fam\u00edlies que han resp\u00f2s estarien satisfetes amb el servei proporcionat per Iddink.[\/vc_column_text][\/vc_column][vc_column width=”5\/12″ vertical_content_position=”middle”]

\"\"<\/div><\/div> <\/div><\/div>[\/vc_column][vc_column width=”1\/12″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row section_type=”fullwidth” padding_top_multiplier=”” padding_bottom_multiplier=”” rc_bg_type=”image” rc_bg_image=”14253″ rc_bg_image_size=”responsive” rc_bg_tablet_sm_position=”center-center”][vc_column width=”1\/12″ vertical_content_position=”bottom”][\/vc_column][vc_column width=”10\/12″ vertical_content_position=”middle” full_height=”yes” css=”.vc_custom_1778263540778{margin-top: 15% !important;margin-bottom: 30px !important;}”][\/vc_column][vc_column width=”1\/12″][\/vc_column][\/vc_row][vc_row section_type=”fullwidth” padding_top_multiplier=”” padding_bottom_multiplier=”” rc_heading_color=”light” rc_bg_type=”color” rc_font_color=”#ffffff” rc_bg_color=”#006eb8″][vc_column width=”1\/12″ vertical_content_position=”middle” text_align=”center”][\/vc_column][vc_column width=”10\/12″ vertical_content_position=”middle” full_height=”yes” text_align=”center” css=”.vc_custom_1778109581705{margin-top: 3% !important;margin-bottom: 3% !important;}”][vc_column_text] M\u00e9s del 95% de les fam\u00edlies tornarien a confiar en nosaltres, i, en la darrera enquesta de […]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15891","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/pages\/15891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/comments?post=15891"}],"version-history":[{"count":11,"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/pages\/15891\/revisions"}],"predecessor-version":[{"id":18026,"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/pages\/15891\/revisions\/18026"}],"wp:attachment":[{"href":"https:\/\/iddink.es\/ca\/wp-json\/wp\/v2\/media?parent=15891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}